PRIVACY POLICY
Effective Date: 7/1/2026 Last Updated: 7/27/2026
Tidal Search LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit ShopTidalSearch.com or purchase products from us.
1. Information We Collect
We collect information you provide directly and information collected automatically:
Information you provide:
- Name, email address, shipping/billing address, phone number
- Account credentials
- Order details and purchase history
- Communications with us (emails, support inquiries)
- Any information submitted for researcher verification (if requested)
Automatically collected information:
- IP address, browser type, device information, operating system
- Pages visited, referring/exit pages, timestamps, clickstream data
- Cookies, web beacons, and similar technologies
Payment information: Processed by third-party payment processors (e.g., Stripe, PayPal, or others). We do not store full credit card numbers.
2. How We Use Your Information
We use the information for:
- Processing and fulfilling orders, shipping, and customer service
- Communicating about orders, account status, and (with consent) promotional offers
- Verifying eligibility and compliance with our RUO policy
- Improving the Site, analyzing usage, and preventing fraud
- Complying with legal obligations and enforcing our Terms
- Responding to inquiries and providing support
3. Sharing of Information
We do not sell your personal information for monetary value.
We share information only as necessary with:
- Shipping carriers (name and address for delivery)
- Payment processors (to complete transactions)
- Service providers who assist with website hosting, analytics, email delivery, or fraud prevention (under contractual confidentiality obligations)
- Legal authorities when required by law, court order, or to protect rights/safety
- In connection with a business transfer (merger, acquisition, etc.)
4. Cookies and Tracking Technologies
We use cookies and similar technologies for essential Site functionality, analytics, and (where applicable) advertising. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.
5. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with legal obligations (e.g., tax and transaction records, often 7 years or longer), resolve disputes, and enforce agreements. You may request deletion subject to legal retention requirements.
6. Your Rights and Choices
Depending on your location, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), GDPR (if applicable), or other privacy laws, including:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of personal information (subject to exceptions)
- Opt-out of sale/sharing of personal information (we do not sell)
- Restriction of processing or data portability (where applicable)
To exercise rights, contact us at [email protected] . We will verify your identity before responding. We do not discriminate against individuals who exercise privacy rights.
California residents: See our “Do Not Sell or Share My Personal Information” notice (if posted) for additional details.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure. You use our Site at your own risk.
8. International Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States (or other countries where our service providers operate), which may have different data protection laws.
9. Children’s Privacy
The Site is not directed to individuals under 21. We do not knowingly collect personal information from anyone under 21. If we learn we have collected such information, we will delete it.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies separately.
11. Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or requests: Tidal Search LLC Email: [email protected] Address: 207536 E Co Rd 38, Woodward Ok 73801 Attn: Privacy Officer (if applicable)